Tendback

APP INFORMATION

Tendback Support

Help with follow-ups, language, reminders, purchases and local data.

Version 1.0Local first

Create a follow-up

Tap the input bar on the Home screen. Try ‘Follow up with Support tomorrow’ or ‘Send data to Alex in three days’. Review the title, person, direction, date and other fields before saving. Parsing runs locally and never saves an item automatically.

English dates include today, tomorrow, the day after tomorrow, in N days (digits or one through ten), weekdays and next + weekday. A bare weekday means the nearest occurrence, including today. ‘Next Friday’ means Friday in the next week starting on Monday. Ambiguous or unsupported expressions need manual confirmation.

Choose a language

Open Settings → Language and choose System Default, 简体中文 or English. This choice applies to this device only. User text and custom templates are not translated. Dates and numbers follow your device's region settings; prices come from Apple.

Notifications and widgets

Check notification permissions and Focus settings if a reminder does not appear. Denying notifications does not prevent you from saving or using items. Due items waiting on others become Needs Follow-up when the app refreshes its data.

To add a widget, use the system Home Screen or Lock Screen widget gallery. The small Needs Follow-up widget is free. Other small status widgets, the Next 7 Days widget and Lock Screen counts require Pro. Open Tendback to request updated snapshots; iOS controls when widgets refresh.

Voice input

Press and hold the microphone at the creation entry. Microphone and speech recognition permissions are requested when needed. Recognition follows the app language and requires on-device support. English uses a region from your system English preferences, or US English if no region is specified. If recognition is unavailable, continue by typing.

Purchases and iCloud

Open Settings → Tendback Pro → Restore Purchases to restore eligible purchases. Apple Account settings let you manage subscriptions.

Open Settings → iCloud Sync to enable optional Pro sync. Use the same Apple Account on your devices. If sync fails, continue working locally and check your iCloud account, network and available storage. Original attachment images remain on the device where they were added.

Templates, links and attachments

Six built-in templates are free; custom templates require Pro. Related links must use http or https. Tendback does not fetch their content. Pro attachments use the system photo picker and do not require access to the entire library.

Export and delete

Open Settings → Export Data to generate an Excel or JSON file with Pro. Files are generated locally; you choose where to save or share them. Attachments are represented by metadata, not original images. Export files cannot be imported back into Tendback.

You can delete individual items or delete the app to remove local app data. If you enabled iCloud sync, also review your Apple Account and iCloud settings.

Contact support

Email genyixia@jiaqi1619.cn. Include your device model, iOS version, app version and steps to reproduce the issue. Please avoid including private follow-up content unless necessary.

We may receive your email address, message and files you choose to attach. They are used for support replies, not tracking, advertising or profiling.