Start with the next action
I start with who is using the product, what they are handling and what happens next. LD Assist follows support teams’ fulfillment queries; Genyixia uses states and follow-up times to make the next action clear.
I’m an AI product engineer, connecting business understanding, product design and engineering to deliver agents, recognition services and automation.
My bachelor’s degree in Software Engineering connects product judgment with implementation. My work spans research services and life-science supply chains, supporting customer service, logistics and clinical teams.

While handling several things at work, I needed to distinguish between tasks I had to do, work I needed to send to someone, and requests I needed to chase at the right time. That was the starting point for Genyixia.
I organized those relationships into My turn, Waiting and Follow up, giving each open matter a clear state and a time to check again. I independently took the app from product definition and interaction design through iOS development and App Store release.
It became a personal follow-up app for open matters such as waiting for replies, chasing refunds and submitting documents.
Explore the Genyixia case studyI start with who is using the product, what they are handling and what happens next. LD Assist follows support teams’ fulfillment queries; Genyixia uses states and follow-up times to make the next action clear.
LD Assist asks users to confirm the product and batch. Genyixia lets them review parsed input, and WMS supports checking extracted fields. I place confirmation at consequential steps so people can inspect, correct and continue.
I treat development, testing and release as one delivery process. Enterprise applications need real system integrations; Genyixia also involved native capabilities, purchase entitlements and an App Store launch. The design needs to become a product people can use.
I turn my own practice into methods teams can use, designing and leading internal training that connects task definition, agent practice and result review to specific roles. Practical assignments and subsequent tool reviews help identify people to coach and applications to develop further.
Explore AI training & adoptionIndependently own AI product discovery, design, development, testing and delivery, turning support queries, warehouse recognition and clinical document handling into practical business applications.
Led product planning, prototyping, engineering collaboration and iteration for AI Panel, a WeChat mini-program and its operations system.
Get in touch about enterprise AI, workflow automation, practical AI training and adoption, or career opportunities. I’m also happy to discuss independent product design and development. Start with your workflow and the outcome you have in mind.